We want to start with AI, but have no idea which use cases are actually worth it.
We select the few use cases with a real business case.
Everyone's talking about AI.
It's time to take the leap.
We focus on value: helping organisations take the leap and genuinely embrace AI, with as much attention for people as for technology.
Platforms we work with
- Anthropic
- OpenAI
- Microsoft 365 Copilot
- Agentforce
- ElevenLabs
- n8n
- Genesys
- Cognigy
Problems we solve
Sounds familiar?
What we hear from leadership teams before they take the leap.
Steer
Every vendor tells us their platform is the answer. We can't tell which one fits us.
Vendor-neutral platform and model choices that fit your landscape.
We're investing in AI, but it doesn't show up in the numbers.
We redesign the workflow around AI, with a measurable business case.
Build
Legal, risk and IT each have a veto, and nobody owns the go-live.
Legal, risk and IT at the table from day one. Compliance built in, not bolted on.
Our first use cases work on their own, but we can't get them live in our IT landscape.
We integrate with your systems, data and security, and take it live.
We're running AI agents, but can't say what they cost or what they deliver.
Cost and value per agent, in numbers your CFO trusts.
Embrace
Our people use AI tools we never approved, and we don't know what data goes in.
Approved tools, clear rules, and the training to use them well.
We rolled out the licences. Our way of working stayed exactly the same.
Role-based enablement that turns saved hours into results.
Everyone agrees AI matters, but nobody knows what it means for their own role.
Clear role impact per team, so people lean in instead of out.
What We Do
Three ways to work with us.
Steer
What AI means for your people, processes and technology, which use cases are worth it, and how to start.
Services- AI Impact Scan
- Strategy & Roadmap
- Interim AI Lead
- Governance & EU AI Act
Build
Systems built for your situation, connected to the software you already run, and actually used.
Services- Rapid Prototype
- Build & Integration
- Custom IT Systems
- Keep It Running
Embrace
Training built around your sector and your work, including safe and responsible use of AI.
Services- Custom Training
- Safe & Responsible Use
- Champions & Leadership
Domains
Where it lands in your organisation.
Every department has work AI can take over. These are the places we are asked to start most often.
Sales
- Lead scoring and prioritisation
- Call and meeting intelligence
- Proposals and quotes
Service
- AI service agents
- Ticket triage and routing
- Self-service knowledge
Marketing
- Content at scale
- Personalisation and segmentation
- Performance optimisation
Finance
- Invoice and receipt processing
- Reporting and forecasting
- Compliance and audit trails
HR
- Recruitment and screening
- Onboarding and internal knowledge
- Workforce and skills planning
IT
- Service desk automation
- Code generation and review
- Security monitoring
Why leapfroq
Experience that helps you make the leap.
Three things every engagement carries with it.
Process: we start with how the work actually runs
Eight years of digital transformation with data and AI, in financial services, telecom, retail, the public sector and manufacturing. We use that experience to understand your processes properly, and from there we find the automation cases and opportunities that are worth doing, not the ones that only demo well.
Technology: integrated, not isolated
We work with the leading platforms and know what it takes to make them part of your technology landscape: identity, data, security, the systems already in place. An isolated use case that cannot connect to any of that is not a result. We also work with the newest models, agents and tooling as they land, so the advice you get is based on what these systems can do now.
People: taken along, not worked around
The people who do the work know things no document captures, so their knowledge goes into the design. And AI only sticks when they understand it and want to use it, so we help them get there rather than hand over something finished and leave.
Who You're Actually Talking To
Jelle Klein
Founder, leapfroqEight years in digital transformation and AI, and almost always the same pattern: real ambition, held in place by old processes, ageing systems and fixed mindsets. Changing that takes a radical shift in how the work is organised, with the people who do it involved from the start. That is where the benefit is, and exactly why leapfroq exists.
Previous experience
- AI agent strategy, financial institutionMade clear what AI agents mean for the business, and translated that into use cases, architecture, governance and the impact on people.
- AI customer contact strategy, telecom providerDefined how the company serves customers now that AI agents take part: fewer manual contacts, without giving up a strong customer experience.
- Conversational AI, e-commerceDesigned and implemented a chatbot that serves customers 24/7 and handles transactional questions.
Contact
Talk to the person who'd actually do the work.
Tell us what's going on. We'll tell you straight if we're the right fit, and say so if we're not.
No 6-month sales dance. No inflated junior rates. Just a conversation.
One message is enough for a straight, personal answer. No deck, no commitment.